Collector engagement
The observable signals of a collector's interest — visits, dwell time, favorites, opens — used to time and shape follow-up.
Engagement is the private-market analogue of retail analytics: which works a collector viewed, what they lingered on, what they favorited, whether the offer was opened. Individually small signals; together, a map of interest.
The discipline is keeping signals attached to the person: engagement that lands on the collector's CRM record informs the next conversation, while engagement in a detached analytics dashboard informs nothing.
In the product: CRM & Pipelines. Related: Online viewing room · Offer (private sale)